Terms & Conditions

1. General

By purchasing from or using our website, you agree to these Terms & Conditions.
All products are handcrafted in New Zealand (unless otherwise stated), and we aim to ensure that every item meets our quality standards.

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​​2. Custom Orders

Custom or personalised pieces are made specifically for you and are non-refundable once work has begun.
We’ll confirm all details (design, size, colour, materials) before production to avoid any misunderstandings.

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3. Product Care & Variations

Leather is a natural material, slight colour or texture variations are normal and part of its charm.
We provide care instructions to help you get the best life out of your product, but natural wear over time is expected.

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4. Safety & Use

Our leather products are intended for everyday personal use.
Keep all items away from open flames, extreme heat, and prolonged moisture.
Children should use products only under supervision where relevant.

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5. Liability

We’re not liable for any indirect or consequential loss, damage, or injury resulting from the use of our products or website.
Your statutory rights under New Zealand consumer law remain unaffected.

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6. Intellectual Property

All images, text, logos, and product designs on this site are the property of NZ Leather Craft and may not be copied, reproduced, or used without written permission.

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7. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.
Any disputes will be handled in New Zealand courts.

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Privacy & Safety Policy

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1. Information We Collect

We may collect personal information such as your name, address, email, and phone number when you:

• place an order,

• subscribe to our newsletter, or

• contact us directly.

We also collect non-personal data like website analytics to help improve your browsing experience.

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2. How We Use Your Information

We use your information to:

• process and ship your orders,

• communicate with you about your purchase,

• send updates or special offers (only if you’ve opted in), and

• improve our products and website.

We’ll never sell or rent your personal data to anyone.

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3. Data Storage & Security

Your information is stored securely in accordance with the New Zealand Privacy Act 2020.
Our website uses SSL encryption and trusted payment gateways to keep your data safe.
If you suspect any misuse of your personal information, please contact us immediately.

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4. Cookies

Our site uses cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some features of the site may not work properly

if you do.

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5. Access & Corrections

You have the right to view and correct any personal information we hold about you.
Just email info@nzleathercraft.co.nz and we’ll sort it promptly.

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6. Third-Party Services

We only share your data with third parties where necessary, such as shipping companies and payment processors, to complete your order.
These providers comply with privacy and security standards.

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7. Policy Updates

We may update these Terms or our Privacy Policy from time to time.
The latest version will always be posted on our website.

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